We are here to help. Whether you have a question about your order, need assistance with a product, or simply want to get in touch, our team is ready to assist you.

Our customer support team strives to respond to all inquiries as quickly and efficiently as possible.

Email
support@poofpaw.co.uk

Customer service hours
Monday to Friday: 09:00 to 18:00 (UK time)
Saturday: 10:00 to 14:00
Sunday and public holidays: Closed

For quick answers to common questions, please visit our FAQ page.

We look forward to hearing from you.
The Poof & Paws team